Google Review Management for Air Conditioning Companies

Word of mouth still matters, but most AC companies lose it the moment a job finishes, because nobody asks for a review in the ten minutes when a customer is happiest. This service closes that gap with a system, not a one-off request. Every finished job triggers an automatic review request by text or email, timed to go out while the work is still fresh. Customers who click through get sent straight to your Google Business Profile, not a generic feedback form, since a review that never reaches Google does nothing for your Local 3-Pack ranking or your search visibility. We also monitor what comes back. A five-star review gets a short, genuine reply within a day, since responses signal to both Google and future customers that someone is actually paying attention. A three-star review or below gets flagged to you directly and privately, before it becomes public, so you have the chance to put it right first. Setup is a one-off £200: connecting your job-completion trigger, whether that's your CRM, your invoicing tool, or a simple manual send, building the request templates in your voice, and linking everything to your Google Business Profile. The £150 a month after that covers the ongoing sends, the monitoring, and a monthly report showing review count, average rating, and how you compare to the two or three competitors in your area you actually lose jobs to. For a Ceiling-segment business chasing PPM and FM tenders, review count and rating are often the first thing a facilities manager checks before shortlisting, well before they read a single case study.